Arwa Lifestyle Terms and Conditions
Introduction
At Arwa Lifestyle, we build trust through transparency. This Terms and Conditions page explains how our services, website, and products operate. When you use our website or purchase products in Pune or anywhere in India, you agree to follow these rules.
1. Acceptance of Terms
By placing an order or browsing our website, you accept the Arwa Lifestyle Terms and Conditions. If you do not agree, please stop using our services immediately.
2. Products and Services
We design and deliver corporate uniforms, branded bags, and industrial safety shoes. Every order is customized as per consultation. Product images serve as references and may slightly differ due to variations in fabrics, colors, or manufacturing.
3. Pricing and Payments
All prices are listed in INR. Customers must complete payments before delivery unless a special agreement applies. We accept UPI, bank transfers, and secure online gateways.
➡️ For safe digital transactions, review RBI’s Digital Payment Guidelines 🔗.
4. Shipping and Delivery
Our team shares delivery timelines during order confirmation. We make every effort to meet deadlines, but delays caused by logistics or natural events remain outside our control. Always check your delivery details upon receipt.
5. Returns, Refunds & Cancellations
Customized products with embroidery, logo printing, or special designs cannot be returned. Customers can request a replacement for damaged or defective items after our inspection. Refunds, where approved, are processed within seven business days.
➡️ Learn more under Consumer Protection Act, 2019 🔗.
6. Intellectual Property
Arwa Lifestyle owns all content, designs, and branding displayed on this website. Please do not copy, distribute, or reproduce them without written approval.
7. Limitation of Liability
We take pride in quality, but Arwa Lifestyle cannot be held responsible for:
Damage caused by misuse of products.
Delays by shipping partners.
Customer negligence after delivery.
8. Data Protection and Privacy
We value your privacy. Customer details remain secure and are used only to process orders and provide communication. For details, visit our Privacy Policy 🔗.
9. Warranties & Guarantees
Selected products, such as safety shoes and industrial uniforms, come with manufacturer warranties. Normal wear, improper care, or misuse are not covered.
10. Governing Law & Jurisdiction
All Arwa Lifestyle Terms and Conditions follow Indian law. Courts in Pune, Maharashtra, hold jurisdiction for any disputes.
11. Third-Party Links
Our website may contain links to external resources. Arwa Lifestyle does not control third-party content and is not liable for any issues arising from them.
12. Termination of Services
We reserve the right to cancel services if:
Fraudulent orders occur.
Payments remain incomplete.
Customers violate agreed terms.
13. Service Availability
Our services are available across Pune, Maharashtra, and pan-India, subject to product stock, fabric availability, and logistics.
14. Customer Support
Our support team is ready to help:
📞 Phone: Mon–Sat, 10 AM – 6 PM
📩 Email: Response within 24–48 hours
💬 WhatsApp: Quick support on request
➡️ For official grievance redressal, refer to National Consumer Helpline